Mocko.ai (SparkBridge Incubator LTD) posted self‑reviews on Trustpilot and got removed for violation

Mocko.ai SparkBridge TEF French Exam Trustpilot Self‑review Violation Law Evidence Justice Public Record
Trustpilot removed a series of self‑reviews posted by Mocko.ai founders and employees, for violating authenticity rules.
For any privacy or legal concern, visit: LEGAL COMPLIANCE & FREEDOM OF EXPRESSION STATEMENT

Overview

Mocko.ai is an AI-powered platform designed to help language learners prepare for standardized exams, primarily focusing on French proficiency tests like TEF and TCF (often used for Canadian immigration).

According to Vancouver Tech Journal(https://vantechjournal.com/p/vancouver-startup-transforms-language-testing), founders of Mocko.ai are Ken, Yu, and Nima.

The actual company of Mocko.ai is SparkBridge Incubator Ltd. They provide immigration services like start-up visa, sponsorship, family relocation, etc.
Website: https://www.sparkbridge.ca/
Linkedin:https://www.sparkbridge.ca/

Trustpilot is a digital consumer review website that allows people to read and write feedback about businesses and e-commerce stores. It functions as an open, third-party platform where shoppers can gauge a brand's reputation and companies can collect customer ratings.

Self-review is strictly prohibited on Trustpilot. See: https://help.trustpilot.com/s/article/How-do-we-make-sure-reviews-are-trustworthy?language=en_US

Screenshots of publicly available media were captured before they disappeared.

The Trustpilot page for Mocko.ai previously displayed three positive reviews (two 5-star and one 4-star).

Trustpilot manual review for Mocko review

RESULT: The post of user "Ken Sugimoto" (the same name as CEO of Mocko) was reviewed manually by Trustpilot team and later got removed.

Case 1: User "Ken Sugimoto"

User "Ken Sugimoto" (Sep 23, 2025) wrote:

"Addictive

Easy to use, addictive and soft flow. Maybe the best product in the market."

Evidence of self-review

Website 'There's An AI For That' for Mocko

Website 'There's An AI For That' release note for Mocko

Website 'There's An AI For That' maker of Mocko, Ken Sugimoto

Ken Sugimoto said "Initial release of Mocko." on "There's An AI For That": https://theresanaiforthat.com/ai/mocko/
Ken Sugimoto is the developer and founder.
The profile images also matched.

Case 2: User "Hamid Chavoshi"

User "Hamid Chavoshi" (Feb 5, 2026) wrote:

"Nice to have solid unlimited test

I have this product for few months and despite the first version when I joined had some issues but the product had few major updates within this period and improved dramatically. I am personally impressed with the quality of questions in TEF and TCF. I took 60+ full mock test within these months with my subscription which is awsome."

Evidence of self-review

Mocko CEO Ken Sugimoto (Hamid Chavoshi) posted self-review on Trustpilot

Facebook page of Mocko CEO Ken Sugimoto (Hamid Chavoshi)

Ken Sugimoto's Facebook url: https://www.facebook.com/hamid.chavoshi/
He preferred using the name "Hamid Chavoshi" in url for his Facebook account.
He preferred using the name "Hamid Chavoshi" in url for his Linkedin account (see Case 1).

Case 3: User "nima ab"

User "nima ab" (May 25, 2026) wrote:

"Compare to prepmyfuture it offers...

Compare to prepmyfuture it offers better value (for 35 you get unlimited exams). However, qualitywise, it can be better. Overall, its reasonably priced and usable for TEF(it seems they have TCF as well)"

Evidence of self-review

Mocko co-founder Nima Ab posted self-review on trustpilot

Nima Ab publicly said "We started Mocko.ai to make preparation for..." in his Linkedin post: https://www.linkedin.com/posts/abdollahzade_vancouver-startup-transforms-language-testing-activity-7438290842676752384-Z5tL
He presented in the image as well.
He is the co-founder.

Suspected Case 1: User "samaneh heshmatzadeh"

User "samaneh heshmatzadeh" (Apr 14, 2026) wrote:

"Before I took my TCF test I prepared...

Before I took my TCF test I prepared myself with Mocko. I tried other tools but they had limited mock tests but Mocko had unlimited real mock tests. My expereince was great."

Evidence of self-review

Suspected case 1: Mocko employee Samaneh Heshmatzadeh posted self-review on Trustpilot

Google search result of samaneh heshmatzadeh

Website RocketReach for SparkBridge Incubator Ltd

Website RocketReach for Mocko employee Samaneh Heshmatzadeh

Refund invoice shows real company of Mocko.ai is SparkBridge Incubator Ltd

Refund invoice issued by SparkBridge Incubator Ltd

Samaneh Heshmatzadeh is the employee of "SparkBridge Incubator LTD": https://ca.linkedin.com/in/heshmatzadeh
On Trustpilot there was a user with the same name posted a 5-star review.

Suspected Case 2: User "Zofia"

User "Zofia" (Jul 14, 2026) wrote:

"I had tef exam last week and used mocko…

I had tef exam last week and used mocko for 1 month before my exam date. It really helped me with both listening and reading"

Evidence of self-review

Trustpilot user diurnal ca pointed out unprofessional behaviors of Mocko.ai

Timestamp of screenshot taken for Trustpilot user diurnal ca

Mocko.ai Trustpilot overall rating dropped to 2.8 on Jul 14, 2026

Timestamp of screenshot taken for Trustpilot low score of Mocko.ai

Both "Zofia" and "nima ab" have 2 exactly reviews.
Both "Zofia" and "nima ab" complained CIBC saying their account was closed because of their nationality.
Mocko reivew of "nima ab" has been removed.
A user "diurnal ca" posted a one-star review and overall rating dropped to 2.8, then Mocko angrily replied "This is clearly a fake review by a competitor. It is very unfortunate that Trustpilot would allow such toxic behaviour.". Later "Zofia" posted a four-star review and rating went up.